southern heights consultants
Operations consulting for small businesses. We find and fix what's quietly costing you money.
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Operations, handled
We don't answer your phones and we don't sell for you. We build the systems that stop leads from dying, get your operations out of your head, and show you where the money actually is. Then they run whether we're there or not. Built on Fortune 500 operations experience, delivered at a scale a 10-person shop can actually use.
What We Fix
Plug the Leaks
Recover the revenue you're already losing. Missed calls get an automatic text back. Quotes go out same day. Automated follow-up chases every open estimate, and rebooking campaigns bring past customers back on autopilot.
Build the Machine
Operations that run themselves. One system of record for jobs, customers, and money. Scheduling and dispatch that doesn't need babysitting. The right tools, set up right, and your team actually using them.
Fire Yourself From the Day-to-Day
A business that doesn't need you in it. Processes documented so the business survives your absence. New hires productive in days, not months. Delegation built on checklists, not hope.
Keep Score
Decisions from data, not gut. Know your profit by job, not just revenue. Know which marketing actually pays. One dashboard, updated automatically.
Owner-run. 3 to 15 people. No ops department. Big enough to have real operations, too small to have anyone running them. If the whole business still runs through your phone, we should talk.
The Two-Week Audit
One pay period. Week one, we diagnose: we experience your business the way a customer does and find your three biggest leaks, priced in dollars. Week two, we fix the biggest one. You end day 14 with one leak closed, a plan for the rest, and proof it works.
One conversation. No pitch.
If we can't find you more money than we cost, we'll tell you.
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